Shipping policy

Shipping Policy

Thank you for shopping with DJIESTORE-JEWELRY. We are committed to delivering your jewelry safely and in a timely manner. Please review our shipping policy below.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Times

Shipping rates and estimated delivery times are calculated at checkout based on your location and selected shipping method. We offer the following options:

Standard Shipping: 15–16 business days
Expedited Shipping: 2–3 business days
Overnight Shipping: 1 business day (order must be placed before 12 PM EST)

Domestic Shipping (United States)

We ship to all 50 U.S. states. Free standard shipping is available on orders over a qualifying amount, as displayed at checkout.

International Shipping

We currently ship to select international destinations. International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in our shipping rates.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package through the carrier's website.

Lost or Damaged Packages

DJIESTORE-JEWELRY is not responsible for packages lost or damaged in transit. If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage so we can assist you.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at our contact page.